Cookie Notice

1. What are Cookies?

Cookies are small text files placed on your computer, mobile phone or other device when you visit a website.

Cookies help websites function correctly, remember your preferences, improve security, analyse website usage and enhance your overall experience.

Some cookies are essential for the operation of our website, while others are optional and are only used with your consent where required by law.

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

Strictly Necessary Cookies

These cookies are essential for the operation of the Podium Place website and platform.

They enable core functionality such as:

• secure login and authentication;
• maintaining user sessions;
• protecting against fraudulent activity;
• load balancing;
• security monitoring; and
• remembering cookie consent preferences.

These cookies cannot be disabled through our cookie preferences because the website cannot function properly without them.

Preferences Cookies

These cookies remember choices you make, such as language preferences or other website settings, to improve your experience when you return.

Statistics and Analytics Cookies

With your consent, we use analytics technologies to understand how visitors use our website and platform.

These cookies help us understand:

• which pages are visited;
• how users navigate through the website;
• where users encounter problems;
• which features are used most frequently;
• website performance; and
• overall trends in website usage.

This information helps us improve the functionality, usability and performance of our services.

Marketing Cookies

At the date of this Policy, Podium Place does not use advertising or behavioural marketing cookies to deliver personalised advertising.

If this changes in the future, we will update this Cookie Policy and request your consent where required by law.

3. Cookie Consent

Podium Place uses Cookiebot by Usercentrics as its Consent Management Platform (CMP).

When you first visit our website, Cookiebot presents a cookie banner allowing you to:

• accept all cookies;
• reject non-essential cookies;
• customise your cookie preferences; or
• change your choices at any time.

Non-essential cookies are only placed on your device after you have provided your consent where required by applicable law.

Your consent preferences are securely stored so that we can remember your choices during future visits.

4. Changing Your Cookie Preferences

You may change or withdraw your consent at any time.

You can do this by selecting the Cookie Settings link available in the footer of our website.

Changing your preferences will not affect the lawfulness of any processing carried out before your consent was withdrawn.

You can also delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website.

5. Third-Party Services

Podium Place uses a number of carefully selected third-party service providers that may place cookies or use similar technologies.

These currently include:

Additional service providers may be introduced from time to time. The current cookies used on our website are always shown in our live Cookie Declaration.

6. Session Replay

With your consent, Podium Place uses LogRocket to help us understand how users interact with our website and onboarding journeys.

Session replay helps us:

• identify usability issues;
• diagnose technical problems;
• investigate software errors;
• improve user experience; and
• optimise our onboarding process.

LogRocket is configured using privacy-by-design principles.

Where reasonably practicable:

• sensitive form fields are masked;
• passwords are never recorded;
• payment information is excluded from recordings;
• uploaded documents and images are excluded where technically possible; and
• personal information is minimised before transmission.

Session replay is only activated after the appropriate consent has been obtained through Cookiebot where required by applicable law.

7. Cookie Declaration

Our website uses Cookiebot to automatically scan and maintain an up-to-date Cookie Declaration.

The Cookie Declaration identifies:

• each cookie currently in use;
• its provider;
• its purpose;
• its category;
• its expiry period; and
• whether it is first-party or third-party.

Because this information is generated automatically, it is always more accurate than maintaining a manual list within this Policy.

The current Cookie Declaration is available through the Cookie Settings link on our website.

8. International Data Transfers

Some of our technology providers may process information outside the United Kingdom or European Economic Area.

Where this occurs, Podium Place ensures that appropriate safeguards are in place, including where applicable:

• UK International Data Transfer Addendum;
• European Commission Standard Contractual Clauses; or
• adequacy decisions recognised under applicable data protection laws.

Further information is available in our Privacy Policy.

9. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our services, technology, legal requirements or the cookies we use.

The latest version will always be published on our website.

10. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact:

Podium Place Solutions Limited
c/- Albany House
Claremont Lane
Esher
Surrey
KT10 9FQ
United Kingdom
Email: legal@podium.place